1. Description Of Goods & Services

Biltong Xpress is a business in the retail Biltong food industry that supplies Biltong to consumers across South Africa

  1. Delivery policy

Subject to availability and receipt of payment, orders will be delivered within 3-4 business days.

  1. Export & Delivery restrictions

The offering on this website is available to South African clients only.

  1. Return and Refunds policy

The provision of goods and services by Biltong Xpress is subject to availability. In cases of unavailability, Biltong Xpress will refund the client in full within 30 days.

  1. Customer Privacy policy

Biltong Xpress shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

  1. Payment options accepted

Payment may be made via Visa and MasterCard.

  1. Card acquiring and security

Card transactions will be acquired for Biltong Xpress via PayFast and Paystack who are the approved payment gateway for all South African Acquiring Banks. PayFast and Paystack uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.payfast.co.za / www.paystack.com to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Biltong Xpress separately from card details which are entered by the client on PayFast secure site. For more detail on PayFast refer to www.payfast.co.za

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

Biltong Xpress takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and Biltong Xpress chooses as its domicilium citandi et execut andi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  1. Variation

Biltong Xpress may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by Biltong Xpress based in South Africa  and with registration number 2022 / 248828 / 07

  1. Biltong Xpress contact details

Company Physical Address: The Pivot block E level 4, Montecasino Boulevard Fourways, Johannesburg

Email: [email protected]

Telephone: (010) 085-0058